In order to better provide You with our services, we collect two types of information about our Users and Providers: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from You is to provide You with a smooth, efficient, and customized experience while using our site.
We do not collect any Personally Identifiable Information about You unless You voluntarily provide it to us. You provide certain Personally Identifiable Information to us when You:
We may also collect information from You at other points on our site that state that such information is being collected. In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information from You. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use Your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our site.
We do not sell, trade, or rent Your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use Your Personally Identifiable Information to operate our sites and to deliver their services. For example, Users and Providers will provide their Personally Identifiable Information when registering with the Towingbids.com Service. Users and Providers will also be directed to Towingbids.com’s third-party payment processing vendor to submit payment for registration fees and/or payments relating to towing services to be provided by Providers.
Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.
We believe You should have the ability to access and edit the Personally Identifiable Information that You have provided to us. You may change any of Your Personally Identifiable Information in Your account online at any time by linking to Your account in accordance with instructions posted elsewhere on this site.
We encourage You to promptly update Your Personally Identifiable Information if it changes. You may ask to have the information on Your account deleted or removed; however, because we keep track of past transactions, You cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete Your information without some residual information because of backups.
We may, from time to time, send You e-mails regarding our products and services. In addition, if You indicated upon registration that You are interested in receiving offers or information from us and our partners, we may occasionally send You direct mail about products and services that we feel may be of interest to You.
If You do not want to receive such mailings, simply tell us when You give us Your personal information. Or, at any time You can easily edit Your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described below. By modifying Your browser preferences, You have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If You choose to reject all cookies some parts of our site may not work properly in Your case.
At our site You can be assured that Your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by You to Your Personally Identifiable Information is available through a password and unique customer ID selected by You. This password is encrypted. We recommend that You do not divulge Your password to anyone. In addition, Your Personally Identifiable Information resides on a secure server that only selected Towingbids.com personnel and contractors have access to via password. We encrypt Your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Personal information that You provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside the Towingbids.com Service, You will not be asked to select a password in order to view or modify such information.
In order to most efficiently serve You, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize Your credit card or other payment information and to process payments.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100%% secure. As a result, while we strive to protect Your Personally Identifiable Information, You acknowledge that:
When You use our site we will store cookies on Your computer in order to facilitate and customize Your use of our site. A cookie is a small data text file, which a Web site stores on Your computer’s hard drive (if Your Web browser permits) that can later be retrieved to identify You to us. Our cookies store randomly assigned user identification numbers, the country where You are located, and Your first name to welcome You back to our site. The cookies make Your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if Your browser permits, but some parts of our site may not work properly in that case.
We may use an outside ad serving company to display banner advertisements on our site. As part of their service, they will place a separate cookie on Your computer. We will not provide any third-party ad server with any of Your Personally Identifiable Information or information about Your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about You, such as Your IP address, browser type, the server Your computer is logged onto, the area code and zip code associated with Your server and whether You responded to a particular ad. Other advertisers may also place banner ads on our site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. Your name, e-mail address, etc.) in any bid posted by Users, any response or bid submitted by a Provider, or any other information exchanged between Users and Providers, that information, along with any information disclosed in Your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any such submissions are accepted with the understanding that they are accessible to all third parties. If You do not want such information to be viewed by third parties, You are advised not to make any submissions, bids, or to transmit any such information. Ultimately, You are solely responsible for maintaining the secrecy of Your password and/or account information. Please be careful and responsible whenever You are online.
Last Revised Date: April 6, 2018